Terms of Service

You need an account to collaborate, message, upload audio, or list gear. You must be old enough to form a binding agreement where you live, and at least 13 years old.

Keep your login details private. You are responsible for what happens under your account. Give accurate information when you sign up and keep it up to date. One person, one account — do not share or sell your account.

You can delete your account at any time by contacting us.

Faded Eden has a free plan and paid plans (currently Pro and Creator). Paid plans are billed in advance on a recurring basis at the price shown on the pricing page at the time you subscribe.

Payments are processed by Stripe. We do not receive or store your full card details. Your use of Stripe’s checkout is also subject to Stripe’s own terms.

You can cancel at any time from your billing settings. Cancelling stops future renewals; your paid features stay active until the end of the period you already paid for. Except where required by law, payments already made are non-refundable, except for the first-time subscription refund set out in the “Refunds & cancellations” section below. If you believe a genuine billing mistake has occurred, contact us.

We may change plan prices or plan limits. If we do, we will tell you before the change applies to your next renewal, and you can cancel before it takes effect. Taxes may be added where applicable.

This section explains when you can get your money back for a Pro or Creator paid membership, and how to cancel so you are not charged again.

First-time subscriptions. If Faded Eden is not right for you, you may request a refund within 7 days of your first Pro or Creator subscription payment. To qualify, it must be your first paid subscription to that plan and you must ask within that 7-day window.

Renewals. Renewal payments are generally non-refundable. You can cancel at any time to prevent future charges. Cancelling stops the next renewal — your paid features stay active until the end of the current billing period you have already paid for.

Billing and technical exceptions. We may issue a refund or account credit where appropriate, including for duplicate charges, incorrect charges, charges made after a valid cancellation, or significant technical problems on our side that prevented you from using the paid service.

How to request a refund. Email Faded Eden Support at support@fadededen.com or use the contact form on our site. Include the email address associated with your Faded Eden account and enough information to help us locate the payment (for example, the plan, the approximate date, or the last four digits of the card if you have them). Never send us your password or your full card number.

Refund timing. Once a refund is approved, we submit it promptly to your original payment method. After a refund is submitted, it may take approximately 5–10 business days to appear, depending on your bank or card issuer.

Abuse protection. Faded Eden may deny a refund request where there are signs of fraud, repeated refund abuse, or misuse of the service.

Nothing in this section removes rights you may have under consumer protection laws that cannot be excluded, including statutory cancellation or cooling-off rights where they apply to you.

Anything you upload or post — audio, stems, project files, notes, messages, listings, profile text and images — is your content. You keep ownership of it.

You give us a non-exclusive, worldwide licence to host, store, copy, process and display your content only as needed to operate the service for you and the people you share it with (for example, streaming your track to your project collaborators, or showing your listing photos in the marketplace). This licence ends when you delete the content, apart from copies retained in routine backups for a limited time.

You confirm you have the rights to everything you upload, including any samples, loops, recordings or artwork. Do not upload material you do not have permission to use.

Content you mark as public (for example a public project or an active listing) can be seen by anyone, including people who are not signed in. Content in private projects is visible only to that project’s members.

Collaboration does not decide who owns a song. Sort out splits, credits and ownership with your collaborators yourselves — Faded Eden is not a party to those agreements.

The marketplace is a place to list gear and connect with other musicians. Faded Eden is not the seller, the buyer, or an escrow, payment or shipping service for gear. We do not handle marketplace money, and we do not inspect, authenticate, insure or guarantee any item.

Sellers must describe items honestly, including condition and faults, use their own photos of the actual item, and have the right to sell it. Buyers should do their own checks before paying anyone.

Any sale is a private transaction between the buyer and the seller. Disputes, payments, delivery and returns are between you and the other person. Meet safely, and be careful with advance payments to people you do not know.

The Faded Eden name, site, apps, Studio tools, design and code belong to us or our licensors. You may not copy, resell, reverse engineer or build a competing service out of them.

If you believe content on Faded Eden infringes your copyright, contact us with enough detail to identify the work and the material in question, and we will review it. We may remove content and disable repeat infringers’ accounts.

Do not use Faded Eden to:

• break the law, or help anyone else break it;
• harass, threaten, impersonate, discriminate against, or sexually exploit anyone;
• post content that infringes someone else’s copyright or other rights;
• scam, defraud, phish, or run fake listings;
• upload malware, or attack, probe, overload or interfere with the service;
• scrape, crawl or bulk-download the site or other members’ data without our written permission;
• try to bypass plan limits, storage quotas, access controls, or the security of the service;
• send spam or unsolicited bulk promotion;
• list weapons, drugs, stolen goods, or anything else illegal to sell.

You can report content or members from within the app.

You may stop using Faded Eden and delete your account at any time. We may suspend or end your access if you break these terms, if your account creates a legal or security risk, or if we are required to by law. Where it is reasonable to do so, we will tell you why.

If we end your paid plan for reasons that are not your fault, we will refund the unused part of the period you already paid for. When an account is closed, your content may be deleted.

Faded Eden is provided “as is”. We work to keep the service running and your files safe, but we do not promise it will always be available, uninterrupted, error-free, or that it will meet every need you have.

We do not vet members, listings, or the accuracy of anything members post. AI-assisted features (such as translation or generated backing parts) can produce imperfect results, and you are responsible for checking anything you rely on or release.

Keep your own backups of important audio. Do not treat Faded Eden as the only copy of your work.

To the fullest extent the law allows, Faded Eden is not liable for indirect, incidental, special or consequential losses, or for lost profits, lost opportunities, lost data or lost recordings.

To the fullest extent the law allows, our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim, or USD 100 if you paid us nothing.

Nothing here removes rights you have under consumer law that cannot be excluded, including liability for fraud, death or personal injury caused by negligence.

We may update these terms as the service changes. We will update the date at the top, and for significant changes we will give notice in the app. Continuing to use Faded Eden after a change means you accept the updated terms.

Questions about these terms, a copyright issue, or an account problem? Use the contact form and we will get back to you.

See also our Privacy Policy.